Monday, December 1, 2014

The sadistic joy of using Google to slam itself

You know you’ve made it when there’s a page on Wikipedia for you.

I’ve spent countless hours in a Wikipedia-induced spiral of doom, overwhelming my brain with senseless knowledge. When I want to learn about something in a concise yet thorough manner, it’s my favorite site to visit.

Imagine my joy when I Googled* “google privacy issues,” imagine my excitement in seeing the second result coming from Wikipedia with the page title “Criticism of Google.” Score. Research done.

*It’s important to note the irony involved with this post. Spoiler alert: This post is dedicated to Google and how it gathers data and the privacy problems surrounding the search engine-turned-ruler of the Internet. As I already mentioned, I used Google to find more information and sources. It’s almost cruel, using Google to provide me with information damning Google. I’ll stop now. Googleception.

Obviously, I was just kidding when I said my research ended at Wikipedia. That would be foolish and I’m sure this post wouldn’t result in anything beneficial to the reader. I did find the opening statement interesting:

Criticism of Google includes alleged misuse and manipulation of search results, its use of others' intellectual property, concerns that its compilation of data may violate people's privacy, censorship of search results and content, and the energy consumption of its servers as well as concerns over traditional business issues such as antitrust, monopoly, and restraint of trade.” (Wikipedia, 2014)

Yikes.

That’s pretty heavy, considering the sheer power of Google. Unless you live in Pawnee, Indiana, and prefer Alta Vista, the term ‘Google it’ is most likely a part of your vocabulary.

Like so many Internet favorites (looking at you, Facebook), Google grew from an idea in a dorm room to the number one search engine. While at Stanford, Sergei Brin and Larry Page developed a search engine called ‘BackRub.’ The first center was set up in Page’s dorm room after they began designing the search tool to connect links between pages to determine the authority of a website. The man who started Yahoo!, another Stanford grad, encouraged them to proceed with their idea. Google, Inc. began in a garage in California and now has more than 50 percent of the total search market (SubmitToday.com).

When I first started learning about search engines in elementary school, Google was hardly a consideration. It was all about Yahoo! or Ask Jeeves. Who didn’t love a butler who brought you search results? This was also when we had to be ‘taught’ to use a search engine using plus signs and quotation marks. Less than 20 years later and Google practically runs my life.

Through my browser, I use Google constantly for any inquiries. Sometimes even when I’m too lazy to type in the address. My primary email is through Gmail and I’m a big fan of Google Drive. The calendar keeps all my events in order and I’m incredibly dependent on Google Maps. Plus, who doesn’t love YouTube, now in conjunction with Google?

But what does my dependence on Google mean for my privacy?

Essentially, it means everything. The New York Times said Google continues “to treat privacy like it was just a silly thing” (Bilton, 2014).

Earlier this year, Google announced new privacy policies announcing the scanning of email for spam and to improve the user’s experience (to show relevant ads based on content). If I share something with one piece of Google (Gmail, YouTube, etc.), it’s available to every other service as well (Goodale, 2014).

Amid lawsuits about violation of wire tapping laws, Google quietly unveiled the new policy (Goodale, 2014) that I’m sure many people didn’t read. The change only made news due to Google’s massive effect on the Internet.

It’s more than simply mining our emails. Last year Google admitted it wasn’t just using cameras for Street View in Google Maps – it also collected data from computers inside the residences, like passwords and emails. In 2012, the Federal Trade Commission issued its largest fine of $22.5 million after Google used a code to bypass Apple’s security with Safari to track user data. This wasn’t the first privacy agreement violated by the company (Rosenfeld, 2014).

Basically, Google knows a lot about us. While the services are free, we pay it with our data and personal information (van Rijmenam, 2014). It’s weird to think about in those terms, but I think they’re absolutely right. Our history, interests and conversations provide valuable insight to Google the company and it values our input, even if we hand it over out of ignorance or begrudging acceptance.

Recently Umbel collected information and conducted a survey about how Internet users feel about privacy and the Internet. From the respondents, 45 percent believe the personal information they disseminate online is safe. Almost 70 percent agree with the notion that the information they provide is being used for something else online. When asked “to what extent do you trust [search engines] to protect your personal data?,” they answered 40 percent (van Rijmenan, 2014).

I’m with the 70 percent who realize what they provide has additional uses for something else, but it doesn’t concern me.

Truthfully, I went into this assignment wondering if this would change my opinion on Google and its data mining. I’m happy to say I remain as content as ever with the company.

I know you’re relieved as well.

The argument could be made about the ethics of it all. Google takes a lot of information from us, yes, and sometimes it isn’t immediately made known what they’re doing. On the other hand, we aren’t reading the privacy policies. We’re reading articles about the policy updates and fuming about targeted ads but most people still ‘Google’ something on a daily basis. If you’re not using your work email, it seems almost outdated to have anything except a Gmail address.

At times, it feels intrusive, but I feel this is the way the Internet is going. Google recognizes what needs to be done and continues to do with no real remorse for its behavior. Google revolutionized out Internet usage already and it almost seems foolish to stand in its way and say we won’t stand for this, because we do every single day.

Maybe I’m wrong and the Internet will move toward a new privacy stance, but when your star player is saying this is the future, it’s hard to ignore the insight.

Also I love targeted ads and seeing what Google believes is applicable to my life. I find it amusing and interesting. Plus, it’s hard to be in marketing and not appreciate the power of Google.


References

Bilton, N. (2014). The slippery slope of Silicon Valley. The New York Times. Retrieved from http://www.nytimes.com/2014/11/27/style/uber-facebook-and-others-bedeviled-by-moral-issues.html?_r=0

Goodale, G. (2014). Privacy concerns? What Google now says it can do with your data. The Christian Science Monitor. Retrieved from http://www.csmonitor.com/USA/2014/0416/Privacy-concerns-What-Google-now-says-it-can-do-with-your-data-video

Rosenfeld, S. (2014). 4 ways Google is destroying privacy and collecting your data, Salon. Retrieved from http://www.salon.com/2014/02/05/4_ways_google_is_destroying_privacy_and_collecting_your_data_partner/

SubmitToday.com. (n.d.). The history of Google: From garage-based business to #1 search engine. Retrieved from http://www.submittoday.com/history_of_google.htm

van Rijmenam, M. (2015). Big data ethics and your privacy [INFOGRAPHIC]. Smart Data Collective. Retrieved from http://smartdatacollective.com/bigdatastartups/282781/big-data-ethics-how-does-it-affect-your-privacy

Wikipedia. (2014). Criticism of Google. Retrieved from http://en.wikipedia.org/wiki/Criticism_of_Google


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